FAQ'S

FAQ'S

How does booking a Luxe Picnic work?

We will take care of the set-up, and have it ready upon your parties arrival. Our on site team member will be there to greet you, and make sure you're all set up comfortably. Once your picnic reservation ends we return to pack up, you are free to leave and enjoy the rest of your day or evening.


How far in advance do I need to book a special event?

For special events we ask that bookings be secured no later than (1)month from event date for bridal showers, baby showers and special dinners.


For micro-weddings we ask bookings to be secured no later than (3) months from event date.


For any special event that does not meet the recommended timeframe please contact us.

Do you provide food and beverages? 

We provide juices/sparkling waters with ice, and a fresh fruits arrangement. We do not provide alcoholic beverages. 


You're more then welcome to bring your own food and beverages; or for an additional charge you can add on a Luxe Brunch board! Take a look at our add on service menu for additional options. 



What is your rescheduling or cancellation policy?

All bookings are paid in full prior to event date. We understand unfortunate events happen, and if you need to reschedule your event you'll have 6 months from the original event date to reschedule. 


Please give us a (2) days notice if you're needing to reschedule. A 50% refund will be issued back to the card that was used for the initial booking.


Cancellations within (24) hours, or no shows will not be issued a refund. 


In the case of inclement weather, we will contact client to make alternate arrangements at an indoor location or for more severe weather- reschedule the event. If client chooses to reschedule event a 75% refund will be issued.

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